Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Easter

James Easter

October 8, 2025

5  out of  5
rating by James Easter
"Had to change cars, twice, turned around in 24 hours and saved money! Thx. Good work."
We responded:
"Mr Easter you have been with me for a very long time. I thank you sir!! we appreciate you and your business. "
Profile photo of Sekou Tyler

Sekou Tyler

October 7, 2025

5  out of  5
rating by Sekou Tyler
"I’ve been really impressed with Dejuan Buford and his team at State Farm. They’re professional, responsive, and genuinely care about helping you understand your coverage options instead of just selling you a policy. Every time I’ve had a question or needed support, they’ve gone above and beyond to make sure everything was handled quickly and clearly. If you’re looking for an agent who treats you like a person, not a policy number, I highly recommend Dejuan and his team. You can tell they take pride in serving their clients and community."
We responded:
"Mr Tyler. I can’t tell you how much we appreciate you, your business and your comments. Thank you for allowing my team and I to serve you and your family’s insurance needs!! "
Profile photo of Monique Bolden

Monique Bolden

October 5, 2025

5  out of  5
rating by Monique Bolden
"My dad moved into a new place in Kentucky and needed renters insurance. I reached out to Dejuan and although he was not able to write the policy in Kentucky, he recommended another State Farm agent and continued to followup to ensure i got what i needed. I was able to save over $250 on his annual policy compared to what his apartment was offering. I really appreciate Dejuan's willingness to help...Great Customer Service"
We responded:
"Thank you Ms Bolden. We really do love helping our customers in any way we can. Thank you for the kind words!!!"
Profile photo of Stephen

Stephen

October 2, 2025

5  out of  5
rating by Stephen
"Dejuan and his team at State Farm have offered me nothing but TOP TIER service since Day 1. I started initially with just having them for my home owners insurance. However, his team encouraged me to explore adding auto insurance as well to save even more money. With some reluctance, I spoke with the agent and ultimately ended up saving a lot on my policies. Some much that now all four of our vehicles are all insured by his State Farm Team. His staff is so personable it sounds like one of my family members calling when we need to review things and I trust them to get me honest/trustworthy advice to meet my insurance needs. I would HIGHLY RECOMMEND Dejuan and his team to help you insure your assets!!!!"
We responded:
"Thank you Thank you Thank you!!!!!"
Profile photo of Victor Hockett

Victor Hockett

October 2, 2025

5  out of  5
rating by Victor Hockett
"Dejuan and the others working there always take care of me. I switch out my vehicles often & never an issue. Also have my house & another policy with him."
Profile photo of Percy Edwards

Percy Edwards

September 12, 2025

5  out of  5
rating by Percy Edwards
"Great experience! Super helpful, easy to work with, and they really cared about making sure I was taken care of. Definitely a 5-star service! Thanks to Dannie Kimble for the great service."
We responded:
"Wow. Thank you thank you!!!! We really appreciate your kind words. Please let us know whenever we can be of service! Again….THANK YOU"
Profile photo of Trey Claiborne

Trey Claiborne

September 12, 2025

5  out of  5
rating by Trey Claiborne
"They go above and beyond to make sure your needs are met. Honest, reliable, and always available when you have questions. Couldn’t ask for better service! S/o to this Agency!!"
We responded:
"Hey Trey….THANK YOU!!!!! We will do our best to continue to serve you the way you want to be taken care of!!"
Profile photo of Wally Curry

Wally Curry

September 12, 2025

5  out of  5
rating by Wally Curry
"Excellent service with Dannie Kimble from start to finish. Everything was explained clearly, and the process was smooth and stress-free. Highly recommend!"
We responded:
"Mr Wally Curry thanks so much for taking the time give us this rating. It is really appreciated and we will continue to do our very best to give our best. "
Profile photo of Jaclyn Auerbach

Jaclyn Auerbach

September 12, 2025

5  out of  5
rating by Jaclyn Auerbach
"Worked with Dannie after Progressive dropped me for my car getting hit by a muffler on the highway and then broken into a year later. I truthfully had no idea where to start when it came to getting an insurance policy and the benefits needed, but he walked me through every step gave me pros and cons and everything in between!"
We responded:
"I am so glad we were able to help you Jaclyn. Dannie is a great team member and we appreciate him as well. Thank you for trusting in us and allowing my team and I to serve you. Never hesitate to call with any questions!!! "
Profile photo of Pam Sullivan

Pam Sullivan

September 12, 2025

5  out of  5
rating by Pam Sullivan
"Dejuan Buford has been our insurance agent for over 10 years and we have been nothing but pleased. Dealing with insurance issues can sometimes be stressful, but Dejuan and his team take the stress away and makes it easy. Every time I call the office for any need his team is super quick and efficient. They are simply The Best!"
We responded:
"Thank you Thank you thank you for trusting my team and I for so long. we appreciate your business, but more than anything We appreciate the friendship!!!"
Profile photo of Billy Hell

Billy Hell

September 4, 2025

1  out of  5
rating by Billy Hell
"After 28 years plus of being with State Farm and never missing a payment I was dropped for reporting a tree branch poking a hole in my roof. The agent never warned me I could be dropped. When I was dropped they never called to let me know. When I called them they did note that they saw I was canceled. I also carred 4 cars with them. When State Farm dropped my home owners (and made it impossible to get new home owners) I dropped all my cars with State Farm. Here are all the issues I had with this agency: 1. My Ford Excursion insurance was canceled without my consent or letting me know. I drove across the country and did not know my insurance had been suspended. I only found out when I logged on to the site to check something. When I called Peggy she apologized and said she would turn it back on. This was not due to late payment or any request. This was something she did on her own. I was upset about it. 2. I received an insurance card for an RAV4 and a bill of $372.24. I never owned a RAV4 or profited a VIN (even though the policy had a VIN). I contacted Peggy to refund the amount and notified her that I never owned a RAV4. 3. All our policies were canceled after I called Peggy to state my checking account had been compromised and provided updated billing info. I spent time on the phone with Peggy to make sure she had all the information needed to update the auto-billing. I was assured everything was updated and there would be no lapse in the auto pay. A few weeks later, I received cancelations on all my policies. I had to call your office and talk to Peggy again to get all my policies reinstated. 4. My homeowner's insurance was canceled. I was notified via the US mail. When I called Peggy, she said she had seen the cancellation come through. I used your office because I knew you went to high school with Angela, and I felt your office would take care of me. I think that you should not only help me with my insurance purchases and payments but also advise me. I had no idea the insurance business had changed so radically over the last couple of years and using it to fix a hole in my roof could result in loss of homeowners. If I had been advised of this, I would have paid out of pocket. We thought we were doing the responsible thing. Instead, they not only dropped our homeowners, but it was almost impossible to find new insurance because of it. Because State Farm dropped us, every agent I contacted could not insure my house. I ultimately found one agent that did insure us at almost triple the price. This was after weeks of work. Unfortunately, your office didn't even call me to inform me about the cancellation. 5. After securing homeowners insurance, I moved all my cars. I called Peggy multiple times about this. I told her I had paid $400 on the 2nd of the month to Farm Bureau so that I would be covered. I noted that the cars were still showing on the site. Peggy said she would take care of it. I talked with Peggy about how I could not get homeowners without moving my cars as well. Peggy said she understood. Then, I called back and spoke to someone else (Griffin?) to notify them about this and to make sure the cars were removed. I was assured this was noted, and he would talk to Peggy. There was another call after this. I am thorough with issues like this and made myself very clear. I will monitor the State Farm site to verify changes have been made. After all of this, Peggy responded that she wasn't aware I wanted to remove my car policies (1/30/25). There is a severe disconnect between what she says and what she does."
We responded:
"Mr Jim Graham Thank you for sharing your experience and your many years with State Farm. I sincerely apologize today, as I did back in the early part of the year for any inconvenience and frustration we caused. I also regret that you did not get the level of communication that you expect and deserved from me and my office. Your feedback then and now was very important to me and my office and we have been using it as a learning tool from that day forward. We appreciate you Jim. "
Profile photo of Roddy Richardson

Roddy Richardson

August 27, 2025

5  out of  5
rating by Roddy Richardson
"Dejuan has been my agent for 5-6 years now. His agency is extremely reliable, responsive and friendly. Great coverage options with competitive rates on auto, renters, home, life and more."
We responded:
"Roddy thank you so much for allowing us to service you. We are not perfect but always do our very best when it comes to caring for our customers. We appreciate your kind words!!!"
Profile photo of Jelisha Jordan

Jelisha Jordan

August 2, 2025

5  out of  5
rating by Jelisha Jordan
"Dejuan is an exceptional person!!!! Always there to answer any questions. Highly recommended!!!!"
We responded:
"Jelisha. Thank you so much for the recommendation. We always appreciate the kind words and thank you for allowing us to take care of your auto insurance needs!! "
Profile photo of inspirationalcashtalks

inspirationalcashtalks

July 31, 2025

5  out of  5
rating by inspirationalcashtalks
"Excellent company to do business with. Dejuan and his team are amazing and very informative. Highly recommend!"
We responded:
"Thanks so much for the kind words.Thank you for allowing us to provide your life insurance needs!!!"
Profile photo of rodrick harris

rodrick harris

June 12, 2025

5  out of  5
rating by rodrick harris
"What can I say, besides excellent service. Very compassionate and understanding. Would definitely recommend!"
We responded:
"Roderick. We really appreciate your feedback. we look forward to continuing to provide you with great service. If there’s anything else we can do for you and your insurance needs please just let us know. Thank you "
Profile photo of KingGreen&Gold

KingGreen&Gold

June 12, 2025

5  out of  5
rating by KingGreen&Gold
"I highly recommend this young man , he’s very professional."
We responded:
"We truly appreciate your recommendation and we don’t take it lightly. If there’s anything else we can do to help you with any of your insurance needs please let us know."
Profile photo of Tiare Douglas

Tiare Douglas

May 3, 2025

5  out of  5
rating by Tiare Douglas
"I have been a State Farm customer for almost 20 years. Dejuan Buford and his staff are amazing and make sure you are taking care and satisfied. I highly recommend State Farm for your insurance coverage."
We responded:
"Thanks so much Tiara….i can’t tell you how much i appreciate you trusting in my team and I over all these years!! We love serving you and your family!!!"
Profile photo of James Hasson

James Hasson

April 25, 2025

5  out of  5
rating by James Hasson
"Dannie did a great job finding and providing the info to show my storage company that stuff in my unit was insured. Great service as usual."
We responded:
"Hey Mr Hasson. Thanks so much for the review. We appreciate the long time relationship and enjoy working for you!"
Profile photo of Bari Watson

Bari Watson

April 17, 2025

5  out of  5
rating by Bari Watson
"I am the biggest fan of Dejuan Buford and State Farm. Dejuan has been my agent for a long time, and I couldn’t ask for a better experience. He is always available to help me with anything that comes up, and never fails to be knowledgeable and kind. I would encourage anyone to work with him as well!"
We responded:
"Thank you Bari...we appreciate you!!!!!"
Profile photo of Joe Barth

Joe Barth

April 1, 2025

5  out of  5
rating by Joe Barth
"No telephone menu here, dial the number and a live person answers to help you. All my questions answered and I can enjoy the rest of the day knowing that I didn’t waste 1/2 hour waiting to be connected to a real person."
We responded:
"Wow. Thanks so much Joe! We really do appreciate the awesome review and appreciate you and your business more. "
Profile photo of Kimberly

Kimberly

March 3, 2025

5  out of  5
rating by Kimberly
"Efficient, all questions answered, always available and friendly service!! We have used Dejuan for 20 plus years and are thoroughly satisfied with him and his staff!"
We responded:
"THANK YOU for trusting in my team and I over these years and allowing us to work for you and take care of your insurance needs. Your words are truly appreciated!!!!"
Profile photo of Ashley naylor

Ashley naylor

March 1, 2025

5  out of  5
rating by Ashley naylor
""I had a fantastic experience working with Dannie. From the moment I reached out, he was incredibly helpful, patient, and knowledgeable. He took the time to answer all my questions, explain my options, and made sure I understood everything before making a decision. I truly felt that he had my best interests in mind and went above and beyond to ensure I got the coverage I needed. Highly recommend him to anyone!"
We responded:
"Yes Ashley. Thanks for the trust you have in my team and my office. I also think and know Dannie has the best interest of our customers in mind and is diligent in getting the answers they need. Thanks for the kind words and awesome review. "
Profile photo of trina naylor

trina naylor

February 28, 2025

5  out of  5
rating by trina naylor
"I truly appreciate the service I received at this State Farm Agency. Mr. Dannie Kimble was very professional and answered all my questions. Mr Burford and Mr. Kimble searched diligently for the best option of the service I was looking for and for that, I truly thank you."
We responded:
"Thank you Thank you Thank you Ms Naylor. I truly appreciate your kind words and the trust you have given us to handle your Life Insurance needs for you and your familyy!!!"
Profile photo of Shandria Taylor

Shandria Taylor

February 28, 2025

5  out of  5
rating by Shandria Taylor
"I am extremely satisfied with the service provided by Dejuan Buford and Dannie Kimble in setting up my car insurance quote and transferring my service to the state of Tennessee."
We responded:
"Hey Shandrua..thanks so much for allowing us to handle your state to state transfer on your auto insurance. We look forward to continuing to protect and achieve all of your dreams and Goals!!!"
Profile photo of Tavar Britton

Tavar Britton

February 21, 2025

5  out of  5
rating by Tavar Britton
"Always great to work with Dejaun and his folks. Griffin was informative and efficient."
We responded:
"Mr Britton. We truly appreciate the 5 Star review and appreciate you even more!!!!"